Shell Energy emerged in 2019 as a rebrand of First Utility. The company had already been known as the largest energy supplier outside the Big Six (SSE, EDF Energy, British Gas, npower and Eon), before its acquisition by Shell in 2018.
Shell Energy focuses on providing energy solutions for businesses and domestic customers. They have guaranteed that 100% of the electricity they provide will come from renewable sources including wind, biomass and solar energy.
Shell Services and Tariffs
Shell are currently offering four tariffs through their website, each based on an average UK usage of 3,100 kWh of electricity and 12,000 kWh of gas per year.
Energy May 2021 is a fixed 13 month tariff with price rise protection until May 2021, estimated at £81 a month.
Energy May 2022 is a fixed 25 month tariff with price rise protection until May 2022, estimated at £86 a month.
Energy April 2023 is a fixed 36 month tariff with price rise protection until April 2023, estimated at £91 a month.
Flexible 3 is a full flexible tariff with no price rise protection attached, estimated at £94 a month.
Alongside their energy tariffs, Shell Energy is offering a number of extra services. Through Shell Energy, you would be eligible to receive a Smart Meter to more accurately track energy use throughout your home.
The company is also supporting Electric Vehicles by offering an EV tariff which includes the installation of a SMETS2 smart meter for home charging. Quotes will differ depending on how often the vehicle is used, however, they are currently offering an exclusive tariff that covers the cost of 2000 miles over a period of 12 months.
Boiler cover is also available from Shell Energy, in partnership with the company AXA. Prices range from £6.99 a month for emergency boiler repair, to £19.48 a month for more comprehensive home emergency cover including an annual boiler service.
Finally, Shell Energy is also offering broadband packages from between £19.99 a month, to £29.99 a month for superfast fibre plus broadband. All their packages are subject to a discount for energy customers, so this may be worth looking into for anyone wanting to consolidate their bills into one supplier.
Alongside providing electricity from renewable sources, Shell Energy have promised to contribute to carbon offset programs on behalf of their customers.These projects include protecting rainforest in Peru and Indonesia, supporting attempts to diminish deforestation and therefore the volume of carbon emissions associated with this activity..
You can contact Shell Energy by visiting their website at https://www.shellenergy.co.uk/energy and requesting an online quote for your postcode.
Alternatively, Shell Energy’s phone line for any enquiries is 0330 094 5800. It is free to call from all UK mobiles and landlines. The lines open 8am-6.30pm Monday-Friday, and 9am-4pm on Saturdays
Other ways to contact Shell Energy are through their Facebook page https://www.facebook.com/ShellEnergy/, Twitter account https://twitter.com/ShellEnergyHome, or by speaking with the virtual assistant on their website https://www.shellenergy.co.uk/contact-us
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